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Remote Support

Simian Support uses a modified VNC application to connect to our first time support customers. After that if continued connectivity is required we use a service called logmein. Logmein is a secure always on remote software.

 


Call before starting a Remote Support Session

First Download the VNC Application

DOWNLOAD

Save the file to you desktop
Double Click on the file and click run if Windows askes
Double Click on "Internet Support:"

Your IP Address:


Online Tools



MX Records, Blacklist Check
mxtoolbox


Speed Testing Site
Speedtest.net

US Cable Carlsbad
US Cable Hobbs


Trend Housecall - Free Online Virus Scan

Security Scan - Check for Firewall Holes

Simple Checkbook for Excel 2010, 2003

 
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